NEW PRODUCT ALERT: THE GUMMY GIFT SET
FREE SHIPPING ON ORDERS $50+

Shipping policy

 

SHIPPING POLICY

Date of Update: 5/15/20
Version #: 0.0.1

Following are the terms and conditions that constitute our Shipping Policy.


SHIPMENT PROCESSING TIME

  • All orders are processed within 2 business days.

  • Orders are neither shipped nor delivered on weekends or U.S. holidays.

  • Instances of delay, such as those occurring due to high-volume orders, will result in notification to the customer.


SHIPPING RATES AND DELIVERY ESTIMATES

Shipping charges are calculated and displayed at checkout.


SHIPPING METHOD

USPS

DELIVERY TIME ESTIMATE

3-5 BUSINESS DAYS

SHIPPING COST ESTIMATE

Determined at Checkout



SHIPMENT TO P.O. BOXES AND APO/FPO ADDRESSES

We currently do not offer shipping to P.O. Boxes or APO/FPO addresses.

 

SHIPMENT CONFIRMATION AND ORDER TRACKING

  • A Shipment Confirmation email with Tracking Numbers will be sent upon order shipment.

  • Tracking Numbers will become active within 24 hours of email receipt.

 

CUSTOMS, DUTIES, AND TAXES

  • We do not assume responsibility for any applied customs or taxes.

  • All fees imposed during or after shipping (tariffs, taxes, etc.) are the sole responsibility of the customer.

 

DAMAGES

  • We are not liable for any products damaged or lost during shipping.

  • Orders received in damaged condition can be made known to the shipment carrier.

  • Save all packaging materials and damaged goods prior to filing a claim with the shipment carrier.

 

INTERNATIONAL SHIPPING POLICY

We currently do not offer international shipping.

 

PACKAGE TRACKING

  • When your order ships from our warehouse, we send you a shipping confirmation email, including your tracking number.

  • To track your package, simply enter your tracking number at usps.com.

 

PACKAGE REFUSAL

If your package cannot be delivered, is unclaimed, or is refused, you are responsible for the following:

  • Original and return shipping costs.

  • Duties, taxes, and other customs charges that are incurred on the package for both the original and return shipment.

  • The amount of these charges will be subtracted from your merchandise refund.

 

RETURNS POLICY

  • Items returned must be in their original state.

  • FINAL SALE items are non-returnable and non-refundable.

  • We do not currently offer exchange on opened bottles.